Terms & Conditions

Welcome to The Royal Barrel, operated by ONURMERT Limited. These Terms and Conditions govern your use of our website (www.theroyalbarrel.co.uk) and the purchase of products from us. By accessing our website or making a purchase, you agree to be bound by these terms.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services. We are a UK-based business committed to secure checkout and responsible alcohol retailing.

To purchase alcoholic beverages from The Royal Barrel, you must:

• Be at least 18 years of age (Challenge 25 policy applies)
• Be legally able to purchase and receive alcohol in the United Kingdom
• Provide accurate and complete information when placing orders
• Have the legal capacity to enter into binding contracts

We operate in full compliance with UK licensing laws and reserve the right to refuse sale if age cannot be verified.

Order Acceptance: Your order constitutes an offer to purchase products. We reserve the right to accept or decline any order for any reason.

Pricing: All prices are in GBP and include VAT where applicable. We reserve the right to change prices at any time without prior notice.

Secure Payment: Payment is required at the time of purchase. We accept major credit cards and other payment methods through our secure checkout, processed via Shopify Payments with SSL encryption and PCI DSS compliance.

Order Confirmation: You will receive an email confirmation once your order has been placed and accepted.

Delivery Areas: We deliver to addresses within the United Kingdom. Delivery charges vary based on location and order value. Free UK delivery on orders over £75.

Delivery Times: Estimated delivery times are provided at checkout but are not guaranteed. We are not liable for delays beyond our reasonable control.

Age Verification: A signature and valid ID will be required upon delivery to verify the recipient is over 18 years old.

Failed Deliveries: If delivery cannot be completed due to age verification failure or unavailability, additional charges may apply for re-delivery attempts.

For full delivery information, please see our Shipping & Delivery Policy.

We strive to provide accurate product descriptions and images. However:

• Product images are for illustration purposes and may differ from the actual product
• Vintage years may vary from those displayed if specified product is unavailable
• We reserve the right to substitute products of equal or greater value
• Bottle sizes and packaging may vary

We want you to be completely satisfied with your purchase. Please see our full Returns Policy for details on:

• 14-day return window for unopened products
• Refund processing times
• Damaged or faulty goods
• How to initiate a return

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the value of your order
• We are not responsible for delays or failures due to circumstances beyond our control
• We do not guarantee the website will be error-free or uninterrupted

All content on this website, including text, images, logos, and designs, is the property of ONURMERT Limited (trading as The Royal Barrel) or our licensors and is protected by copyright and trademark laws.

You may not reproduce, distribute, or create derivative works from our content without express written permission.

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information in compliance with UK GDPR.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these Terms and Conditions, please contact us:

• Email: info@theroyalbarrel.co.uk
• Phone: +44 7747 072324
• Contact Page: www.theroyalbarrel.co.uk/contact